April 24, 2020

Your privacy is very important to us. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with information that we learn.

Handling an order
When you place an order with us, we use the personal data to handle it properly. This concerns name and address details, billing address, email address and telephone number. We may give personal data to our delivery service to have the order delivered.

We also receive information about the payment from your bank or credit card company. In addition to the aforementioned personal data, this also concerns payment details, IP address and possibly the date of birth. This is necessary to process the payment and to be able to make any refunds.

Providing to third parties
For the receipt, processing and handling of orders, we work together with a number of companies that receive data. We have concluded processor agreements with them in accordance with the GDPR, so that your data is well protected. Our regular partners are:

-MultiSafePay / PayPal / AfterPay (payment providers)
-Lightspeed (webshop software)
-Picqer (warehouse software)
-Exact (software accounting)
-MyParcel (PostNL shipping)

We are happy to hear about your experience with Bath & Living. That is why you will receive a few days after receiving the order

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